Klavdia: ArtCloud has built an AI chatbot with a 3D avatar for customer engagement

ArtCloud has developed an AI chatbot with a 3D avatar, Klavdia — a digital consultant that helps businesses optimize customer interaction: answering questions, guiding users toward the target action, and taking routine load off human operators.

Klavdia works in chat as a full-fledged consultant: speech synthesis and recognition, cards and buttons right in the message, real-time dialogue. The scenario is assembled in ZuBrIQ Bot Creator, and response logic is orchestrated by AI agents — the same contour ArtCloud deploys for corporate clients, with or without an avatar.

What it gives businesses

A 3D-avatar chatbot covers typical customer touchpoints: initial consultations, product and service navigation, lead intake, and answers to recurring questions — around the clock and without queues. Businesses get relief for customer teams, a consistent communication tone, and conversion of dialogues into leads and sales.

Why the 3D avatar is unique

The key differentiator is the 3D avatar: instead of a faceless "type your message" box, the customer talks to a digital character with a face, a voice, and a conversational manner. Live speech instead of a text field, reactions, and a personal image measurably increase engagement and trust — an effect ordinary text chatbots cannot deliver.

According to ArtCloud, an offering of this class — an AI chatbot with a speaking 3D avatar built on the company's own stack — has no analogues among Belarusian companies: 3D avatars in Belarus have remained one-off experiments rather than a working customer-service channel.

Try it

A demo of the Klavdia digital consultant is available at chatbot.artcloud.by. ArtCloud deploys the solution for a specific company — built on ZuBrIQ Bot Creator, inside a closed contour, integrated into existing customer communication channels.